Remote and Mobile Working in Your Business

Remote and mobile working – where an employee is working outside the traditional office environment – have become increasingly common. The benefits are hard to ignore. Happier employees chasing a work-life balance and increased productivity from employees on-the-go are something most businesses wouldn’t turn their nose up at, writes Neil Doyle from Blueface.

How is working away from the traditional workspaces now possible? And, more importantly, how do you manage practices that are becoming more and more commonplace?

Improvements in communications technology have helped remote and mobile working become reliable enough for larger numbers of employees to take advantage of the benefits. Remote working has been around for a long time; working from home or outside of the office is not a new phenomenon. However, it has become more efficient in recent years.

Mobile working has taken the business world by storm with seemingly every professional now performing at least some of their daily work tasks via a smartphone or tablet.

 

Why Have Remote and Mobile Working Risen in Popularity?

Improvement in broadband connectivity has allowed for the development of VoIP (Voice over Internet Protocol) – essentially phone calls made over the internet rather than via copper wire in the ground. VoIP is much more flexible than traditional telephony, allowing remote workers to redirect their numbers while out of office with ease or, in some cases, to simply take home their special VoIP-enabled phones and plug them into their own broadband connection.

VoIP is a much more flexible alternative to traditional phone systems and, as it has become more mainstream, remote working has too.

For those working from home or elsewhere without access to a handset, softphones are device applications that mirror the functionality of a handset. After some easy setup, users are able to make inbound and outbound calls over the internet. For those working abroad, softphones over a way around roaming charges.

For mobile working, improvements in mobile networks have been the main enabler. The introduction of 3G, and later 4G, to Ireland and UK allowed mobile users the same level of internet access as desktop users. Sending and receiving files of any type, and using applications no longer meant staring at a loading or buffering icon for prolonged periods.

Cloud-based technology removed the need for applications to be installed on an individual device. Allowing users to access data and business services via the internet has enabled mobile devices to provide the same level of productivity as desktops.

Cloud software and improving mobile networks are the perfect complement, allowing mobile working to flourish.